Shipping policy

 

At Movaro, we aim to make your shopping experience simple, reliable, and convenient. We deliver our products across Pakistan through reliable delivery partners.

1. Delivery Coverage

We currently offer delivery across Pakistan, subject to courier service availability at the customer's provided address.

2. Delivery Time

Orders are generally delivered within 5–8 business days after the order has been confirmed and processed.

Delivery times may vary depending on:

  • Customer's location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

  • Remote or hard-to-reach areas

Deliveries to major cities may arrive sooner, while deliveries to remote areas may require additional time.

3. Order Processing

Orders are processed after they are received and confirmed.

Our team or delivery partner may contact customers to verify order details, particularly for Cash on Delivery (COD) orders.

Processing times may vary depending on order volume and verification requirements.

4. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders across Pakistan.

Where COD is available, customers can pay the courier upon delivery of their order.

Please ensure your phone number and delivery address are accurate so the courier can contact you when required.

5. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Promotional free-shipping offers, if available, will be clearly communicated on our website and may be subject to specific terms.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to follow your shipment through the relevant courier service.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Complete delivery address

  • City

  • Contact phone number

Incorrect or incomplete information may result in delivery delays or failed delivery attempts.

If you need to update your delivery details, please contact Movaro as soon as possible. Changes cannot be guaranteed once an order has been dispatched.

8. Delayed Deliveries

We aim to deliver orders within 5–8 business days, but delivery times are estimates and may be affected by circumstances outside our control.

If your order has not arrived within the expected delivery period, please contact our customer support team and provide your order number so we can assist you.

9. Failed Delivery

If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the customer cannot be reached, the courier may attempt delivery again or return the parcel to us.

Additional arrangements may be required before a returned parcel can be shipped again.

10. Contact Us

If you have questions about shipping, delivery, or your order, please contact our customer support team through the contact information published on our website.

Website: https://movaro.online

Please include your order number in all delivery-related inquiries so we can assist you efficiently.